818 Print Company ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://www.818printcompany.com.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Email address
- Shipping and billing address
- Order details
Payment Information
- Payment details are processed securely through Square, Venmo, Credit Card, Cash, or other third-party payment processors
- We do not store full payment card information
Technical Data
- IP address
- Browser type
- Device information
- Cookies and usage data
2. AI Image Generation & Third-Party Services
When you submit prompts:
- Prompts may be sent to third-party AI providers (e.g., OpenAI, Stability AI)
- These providers process prompts according to their own privacy policies
We do not control how third-party AI providers retain or process data beyond our contractual obligations.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Generate AI-based designs
- Communicate order updates
- Provide customer support
- Improve website functionality and analytics
- Send marketing emails (you may opt out at any time)
4. Cookies & Analytics
We use cookies to:
- Enable core website functionality
- Analyze traffic and performance
- Improve user experience
You may disable cookies through your browser settings.
5. Data Sharing
We do not sell or rent your personal information.
We may share data only with:
- Payment processors
- Shipping providers
- AI service providers
- Analytics tools
— strictly for business operations.
6. Data Retention
We retain personal data for up to 7 years, or as required by law, unless a longer retention period is necessary for legal or operational reasons.
7. Your Rights
California Residents (CCPA)
You have the right to:
- Know what personal data we collect
- Request deletion of your data
- Opt out of data sharing (we do not sell data)
GDPR (If Applicable)
If you are located in the EU, you may:
- Access, correct, or delete your data
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at 818printcompany@gmail.com.
8. Data Security
We implement reasonable technical and organizational safeguards to protect your data. However, no online transmission is 100% secure.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children.
10. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: 818printcompany@gmail.com
- Phone: (818) 433-1175